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Customer Service & Communication Specialist with diverse experience
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and support across call centers and service roles, ensuring positive customer interactions.
Communication SkillsIntermediate
Provided clear, effective communication as a tutor, customer representative, and hospitality staff.
MultitaskingIntermediate
Managed multiple roles including waiter, bartender, and security, coordinating tasks efficiently.
Problem-SolvingIntermediate
Resolved customer issues and maintained security, showing adaptability and quick decision-making.
Education
High School Diploma
Colegio Ricardo Borrero Álvarez
Completed 2013
Bachelor’s Degree
Universidad Surcolombiana
Completed 2015
Undergraduate
Universidad de Antioquia
Completed 2021
Summary
Experienced in customer support, hospitality, and security with a demonstrated ability to adapt to various roles. Skilled in communication, multitasking, and problem-solving, committed to delivering excellent service in dynamic environments.
Key Achievements
- Gained versatile experience across various roles including customer service, security, and hospitality, demonstrating adaptability and broad skill set.
- Worked in multiple environments such as call centers, bars, and security, acquiring diverse interpersonal and operational skills.
- Contributed to team service delivery in customer support and hospitality, ensuring customer satisfaction and operational efficiency.
Experience
Mechanic
Taller Automotor El Taxista
2011 - 2014
Bartender
Sicosis Bar
2016 - 2017
Waiter, bartender, internal security
Donde Chepe
2017 - 2019
Call center advisor
Teleperformance
2020 - 2020
Webcam model advisor
Juan Bustos Studio
2020 - 2024
Customer Service Representative
Concentrix
2025
Skills
Customer ServiceCommunication SkillsMultitaskingProblem-Solving
Published on CazVid - May 17, 2026