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Fernando
Dispatcher
Video resume
Dispatcher
Hello my name is Fernando im an energy engineer currently coursing my masters degree in enviromental science.nnIve had experience in BPO industry as a data analyst and customer service agent. nnIm looking forward on being part of the team
Contact
Statesville, North Carolina, United States
Open to remote
Available on CazVid
Competencies
Data AnalysisIntermediate
Applied data analysis skills in BPO industry as a data analyst to interpret customer and operational data.
Customer ServiceIntermediate
Provided customer support as a customer service agent, addressing client needs and resolving issues.
SalesIntermediate
Engaged in sales activities as a salesperson, promoting products and services to clients.
Technical SupportIntermediate
Delivered technical assistance to customers, troubleshooting issues and guiding solutions.
Environmental Science (Ongoing)Beginner
Enrolled in a master's program to deepen understanding of environmental concepts relevant to energy and sustainability.
Summary
Energy engineer and data analyst with experience across customer service, sales, and technical support roles, currently advancing education in environmental science.
Key Achievements
- Gained experience in data analysis, customer service, sales, and tech support roles
- Progressed through multiple roles in BPO industry demonstrating role diversity
- Currently pursuing a master's degree in environmental science to enhance technical expertise
Skills
Data AnalysisCustomer ServiceSalesTechnical SupportEnvironmental Science (Ongoing)
Published on CazVid - Jul 3, 2025