Fermando - Dispatcher with 25 years of customer service experience in IT

Curridabat, San José, Costa RicaRemoteen

Provided technical support and customer service to colleagues for 25 years in the IT industry

Assisted team members with troubleshooting technical issues, enhancing team productivity

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer support and IT professional with 25 years of providing technical assistance, now seeking roles in dispatching or virtual assistance.

Video Resume

Key Achievements

Expressed interest in transitioning to a dispatcher or virtual assistant role, highlighting adaptability

Skills

Customer ServiceExpert

Delivered high-quality customer support and technical assistance in the IT sector

Technical SupportExpert

Provided support for technical issues faced by colleagues, ensuring smooth operations

Communication SkillsAdvanced

Communicated effectively with team members and customers, maintaining a positive attitude

AdaptabilityIntermediate

Expressed desire to transition into dispatching and virtual assistance roles, demonstrating flexibility

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