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Felipe
Customer Service Agent with 6 years of experience in e-commerce
Video resume
Customer service agent
2017 Amazon.com
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Engaged in resolving inquiries and ensuring customer satisfaction at Amazon.
CommunicationIntermediate
Effectively communicated with customers in a professional and courteous manner.
Problem SolvingBeginner
Attempted to address customer issues based on available information.
Multilingual SupportBeginner
Provided assistance primarily in Spanish, with potential for language support.
Summary
Dedicated customer service agent with over 6 years of experience at Amazon, committed to helping people and enhancing customer satisfaction.
Key Achievements
- Provided customer support for Amazon.com since 2017, assisting a diverse customer base.
- Demonstrated enthusiasm for helping people, contributing to positive customer interactions.
- Sought opportunities for career growth within the customer service sector.
Skills
Customer ServiceCommunicationProblem SolvingMultilingual Support
Published on CazVid - Jul 3, 2025