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Fay
Customer Service Representative
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Competencies
Demonstrated experience with Customer support by phone, email, and chat.
Demonstrated experience with Active listening.
Demonstrated experience with Clear communication.
Demonstrated experience with Problem-solving and customer concern resolution.
Demonstrated experience with Professional and friendly customer interactions.
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Responded to customer questions and requests in a friendly, professional manner.. Provided clear information about products, services, and procedures.. Listened to concerns, worked toward solutions, and escalated issues when needed.. Maintained accurate customer notes and records while protecting private information.. Managed multiple requests and followed established service standards.