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Fátima

Customer Service and Administration professional with diverse role experience

Contact

Monterrey, Nuevo León, Mexico
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Competencies

Customer ServiceIntermediate

Provided customer support via phone, assisting clients and resolving queries.

General AdministrationIntermediate

Managed administrative tasks such as sales, inventory, payments, and general office duties.

Education

English Language Teaching degree
Benemérita Universidad Autónoma de Puebla
Completed 2022

Languages

EnglishAdvanced
PortugueseBasic
JapaneseBasic

Summary

Experienced in customer service and administrative roles with a background in managing tasks and communication for businesses.

Key Achievements

  • Managed multiple administrative tasks in family business, including sales, inventory, and payments
  • Handled communication with lienholders and insurance companies for vehicle claims at GGA Solutions
  • Gained experience in customer service as a Phone Agent at TELCEL

Experience

Phone Agent in Customer Service

TELCEL
March 2024 - July 2024

General Assistant

Family Business
2016 - 2023

In charge of multiple tasks such as sales, inventory, payments and general administration

Processor

GGA Solutions
July 2024 - September 2024

Administrative tasks for the Copart Company, in charge of communication with Lienholders and Insurances in claims of vehicles marked as total loss

Skills

Customer ServiceGeneral Administration
Published on CazVid - Jul 3, 2025
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