Estefany - Logistics Coordinator with 3+ years in delivery management and dispatch

Applied to coordinate deliveries and pickups, and manage dispatch requests in a regional setting.

Organized and prioritized multiple dispatch requests to ensure efficient operations.

Facilitated resolution of logistical challenges encountered during delivery coordination.

Effectively communicated with team and stakeholders regarding dispatch and delivery issues.

Addressed patient inquiries about healthcare services and benefits., Guided clients on claims and underwriting processes., Educated members on plan coverage: dental, vision, transportation, etc.

Managed high-volume billing, collections, and retention calls., Resolved device and service-related issues with technical skill.

Monitored freight and coordinated multi-modal shipments., Ensured on-time and accurate delivery.

Responded to inquiries on dental claims, payments, and policies., Promoted new insurance products and policy updates.