Esteban

Customer Service Agent with 1.5+ years in BPO and Banking

Video resume

Bilingual Agent

I have experience in the BPO's services for more than 1 year and a half

Bogota, Bogota D.C., Colombia

Open to remote

Available on CazVid

Customer ServiceIntermediate

Provided customer support in airline and banking sectors, resolving inquiries and issues.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to assist clients.

Banking KnowledgeIntermediate

Understood banking products including credit and debit cards and Apple Day service.

Industry Knowledge (Airlines & Banking)Intermediate

Acquired specialized knowledge related to airline operations and banking services.

Bilingual agent with over 1.5 years in customer support for airline and banking industries, specializing in service delivery and client satisfaction.

Gained experience in customer care for airline services at Iviria and Spain Airlines
Handled banking service inquiries, including credit and debit cards, at Scotiabank
Developed bilingual communication skills while assisting diverse clients

Customer ServiceBilingual CommunicationBanking KnowledgeIndustry Knowledge (Airlines & Banking)

Published on CazVid - Jul 3, 2025