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ESTEBAN
Administrative and Sales Professional with experience in retail, logistics, and customer service
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Competencies
Skilled in addressing customer needs, ensuring satisfaction, and building long-term client relationships.
Proficient in sales strategies, closing deals, and upselling to increase revenue.
Experienced in organizing, control, and reconciliation of stock to optimize availability.
Able to manage and motivate staff, coordinate tasks, and achieve operational goals.
Capable of managing delivery routes, inventory control, and streamlining distribution processes.
Education
Languages
Summary
Dedicated professional with hands-on experience in managing retail points, logistics, and customer interactions. Skilled in inventory control, sales strategies, and team management, with a focus on operational efficiency and client satisfaction.
Key Achievements
- Optimized inventory management processes, reducing stock discrepancies by 15%
- Led a team at droguerías alemanas to meet sales targets consistently over six months
- Implemented customer service strategies that increased client satisfaction scores at supermercado líder
- Streamlined delivery logistics for Cremhelado sas, improving delivery times and reducing errors
- Developed daily reports and documentation improving operational transparency
Experience
ADMINISTRADOR
Encargado del punto de venta. Encargado del personal asignado. Metas generales como personales. Encargado de inventario y documentación. Diligenciar documentación diaria e informes del punto. Encargado de implementar exhibiciones y planes comerciales para mejoramiento de ventas.
VENDEDOR
Atención directa al cliente y asesoría en productos. Organización y limpieza del área de trabajo. Control de fechas de vencimiento de productos. Apoyo en apertura del punto de venta. Implementación de estrategias para aumentar las ventas.
ENCARGADO DE ZONA
Encargado de logística de reparto. Manejo de personal. Control de inventarios. Pagos de clientes. Elaboración de informes. Implementación de estrategias.