This is my profileContact via CazVid
Enrique
Customer Service & Sales Professional with 6 years in BPO
Video resume
Virtual assistant
To Help people with their questions concerns and requests was my main goal as a CSRnnTo build rapport dig in their needs and aim for the sale of any technology device they may require that was my job as a sales repnnTo prospect it managers or above in large and small companies, dig deep in their infrastructure or cloud requirements, make sure I reach the min pipeline and set an appointment or obtain their interest for s future communication was my job as SDR
Contact
Ciudad Sandino, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries, concerns, and requests, ensuring client satisfaction.
SalesAdvanced
Engaged in sales activities including prospecting, objection handling, and closing sales.
Communication SkillsAdvanced
Built rapport and understood client needs to tailor solutions effectively.
Prospecting & QualificationIntermediate
Prospected IT managers and above, assessing infrastructure and cloud needs for future engagement.
Summary
Customer service and sales professional with nearly 6 years in the BPO industry, skilled in client interactions, objection handling, and sales prospecting.
Key Achievements
- Gained 2.5 years of experience in customer service, developing strong client interaction skills.
- Accumulated 2.5 years in sales, focusing on rapport building and sales techniques.
- Proven ability to handle objections and understand customer needs to enhance service quality.
Skills
Customer ServiceSalesCommunication SkillsProspecting & Qualification
Published on CazVid - Jul 3, 2025