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Software Engineer with 5 years in web application development
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Competencies
Used extensively for building dynamic client-side interfaces and single-page applications.
Developed responsive UI components within React framework for web applications.
Designed and managed relational databases to support application data needs.
Participated in Scrum teams to deliver iterative software releases.
Education
Summary
Experienced in developing scalable web applications and optimizing backend processes.
Key Achievements
- Led the development of a scalable e-commerce platform handling over 10,000 concurrent users.
- Optimized backend processes, reducing server response times by 30%.
- Contributed to full-cycle software development from requirement gathering to deployment and maintenance.
Experience
Customer service agent
Providing customer service in a call center ensuring that the cx gets service with good quality solving issues.
Customer support representative
Providing customer service in a call center ensuring that the cx gets service with good quality solving issues.
Customer support representative- Floor support
Providing customer service in a call center ensuring that the cx gets service with good quality solving issues., Helping the agents to feel comfortable with acknowledged when helping the cx.