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Elmer
Business Process Optimization (Intern)
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Competencies
Experiencia demostrada en ISO 9001.
Experiencia demostrada en Lean Manufacturing.
Experiencia demostrada en Six Sigma methodologies.
Experiencia demostrada en End-to-end process assessment.
Experiencia demostrada en Identifying operational inefficiencies.
Education
Languages
Summary
Business Process Optimization (Intern) buscando nuevas oportunidades
Experience
Business Process Optimization (Intern)
Documented and modeled operational processes.. Identified rework instances and process inefficiencies through workflow analysis and structured problem-solving.. Collaborated with cross-functional and international teams and technology vendors to translate business needs into operational requirements.. Supported process optimization by eliminating redundant activities.
Customer Service & Digital Signature Certificate Agent (Intern)
Issued digital signatures as a certified agent, ensuring rigorous information verification and compliance with institutional procedures.. Monitored and analyzed service statistics to support operational decision-making, capacity planning, and efficient resource allocation.. Managed and tracked institutional requests through digital platforms, ensuring appropriate case routing, timely resolution, and continuity of citizen services.
Administrative Assistant (Intern)
Led the identification, classification, and organization of institutional assets across two buildings, ensuring accurate asset identification and systematic inventory management.. Managed and updated asset records to strengthen traceability, improve inventory accuracy, and maintain reliable institutional information.. Organized, classified, and maintained citizen documentation related to housing loan applications, ensuring proper filing, document accessibility, and accurate recordkeeping.. Contributed to institutional efficiency through structured asset management, document control, and the systematic organization of administrative information.
Operations and Financial Control Analyst (Professional Services)
Implemented financial and operational controls to mitigate risks, prevent discrepancies, and improve efficiency.. Developed KPIs to monitor costs, assess supplier performance, and identify savings opportunities.. Managed supplier payments, airline ticketing, cancellations, and refunds in compliance with internal procedures.. Standardized financial records and audit documentation to strengthen traceability and internal controls.