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Eduardo
Customer Service and Project Coordination Professional with 5+ years of experience
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Competencies
Provided customer care, sales, and collections support, ensuring satisfied client interactions.
Assisted with logistics and scheduling for multiple projects, facilitating team workflows.
Participated in new hire training and coaching to support learning and onboarding processes.
Upsold memberships, reviewed sales documents, and facilitated online sales processes.
Education
Languages
Summary
Dedicated professional with extensive experience in customer service, sales, and project support across hospitality, logistics, and automotive sectors.
Key Achievements
- Assisted customers with reservations across hotel, flight, and auto rental sectors at R.C.I. Polanco
- Streamlined project logistics and technician scheduling at Compucom, enhancing team efficiency
- Reviewed vehicle sales documentation and supported online sale processes at Telat
Experience
Resorts specialist / Online reservations assistant / Sales Rep.
Help customers with hotel, flight and auto rental reservations, Up sale membership benefits to make sure they benefit from their investments
Project Admin. / Project coordinator
Assist with Logistics for different projects, Assist and manage on Field technicians schedule to best fit the project needs and facilitate work for the teams involved
Sale to Carvana advocate / New hire Training assistant
Review documents for vehicle Sales submitted online and approve cases for purchase from the public, Assist customers with the online sale process over the phone, Help with new hires and participate as coach throughout their learning curb