Dedicated professional with extensive expertise in network infrastructure, system administration, and technical support across education, government, and retail sectors.
Designed, implemented, and maintained LAN/WAN networks, including Cisco equipment and IP telephony systems.
Administered Windows Server environments, CRM software, and customized support ticket systems for organizational needs.
Provided comprehensive on-site and remote technical support, diagnosing hardware/software issues across diverse platforms.
Configured, programmed, and repaired POS terminals and video surveillance systems for retail and educational clients.
Instituto Tecnológico de Zitácuaro
Programa Nacional de Ingles PRONI
Refaccionaria el Moral
Install, configure, maintenance and troubleshooting LAN and WAN networks (load balancer router cisco, switching, modems and cabling), Infrastructure design and implementation of networks and systems, Install, configure and maintenance of video surveillance system, maintenance, repairing, installing and management of computer equipment and devices, Install, configure, and management of the employee time clock, Electrical Installations, SICAR POS administrator, Inventory of products.
Universidad Centro Panamericano de Estudios Superiores (UniCEPES)
Install, configure, maintenance and troubleshooting LAN and WAN networks (load balancer router cisco, switching, modems and cabling), Infrastructure design and implementation of networks and systems, Inventory, maintenance, repairing, installing and management of computer equipment and devices of the campus, Install, configure, maintenance and management of the IP phone system, SuiteCRM (Customer Relationship Management) software administrator for lead students, Install, configure, and management of the employee time clock, Knowledge of cisco webex for videoconferencing, Install, configure and maintenance of video surveillance system, Ticket system Development for technical support using PHP and MySQL.
Bachelor of Science
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Performed electrical installations, hardware repairs, and system upgrades in various technical environments.
Ayuntamiento de Zitácuaro
Management and supervision of the town hall equipment through the software of bienes y mueble (goods) and surveillance of equipment through ipcop Linux firewall, Infrastructure design and implementation of local networks and analog telephone systems, Weekly and quarterly basis progress reports and yearly government planning, Order of parts, installs of windows XP, 7 and 8 on computers, inventory, maintenance, repairing of equipment and devices, Install, configure, maintenance and troubleshooting LAN and WAN networks (load balancer router cisco, switching, modems and cabling).
Instituto Tecnológico de Zitácuaro
Instituto Tecnológico Superior de Ciudad Hidalgo
Self Contractor
Install, configure and program Averasell, Myfreepos and loungemanager pos software, technical support via telephone, remotely and on site, Maintain, troubleshoot, diagnose and repair POS Radiants, NCR and IBM Stations, desktops PC stations, POS printers and touch monitors, Built, design and implement desktop computers for customer’s specifications and needs, set up software and hardware, installs of Microsoft Office, special programs and applications, Trouble-shoot, diagnose and repair hardware; installs and updates of Windows XP, Vista, 7 operating systems for laptops and desktops, Setup, configure, cabling and install networks LAN and WAN (switch, hub, router) for small businesses and homes, Installs , updates and trouble -shoot Machintosh software and hardware, Install windows XP and POS software through server remotely, Maintain and deploy windows server 2003 for small business.
DelarosaPOS
Configured and programmed RMPOS(Restaurant Manager Point of Sales) software, Technical support via telephone, remotely and on site, Maintain, troubleshoot, diagnose and repair POS computers, desktops PC stations and POS printers and touch monitors, Install and update windows 2000 and XP operating systems for laptops and desktops, Cabling, setup, configure and install LAN and WAN networks, Install and maintain surveillance systems using Talon DVR pc video card, Configure and perform basic repairs on handhelds for POS systems, Take inventory and place orders for POS computer and printer parts; Drive to locations in the states of Illinois, Indiana and Wisconsin.
Computer and Network Solutions
Comprehensive experience on laptops, Repaired power jacks, motherboards and LCD replacements, Built, designed and implemented desktop computers for customer’s specifications and needs, set up software and hardware, installed Microsoft, special programs and applications., Trouble-shot, diagnosed and repaired hardware; installed and updated Windows XP, Vista, 7 operating systems for laptops and desktops., Setup, configured and installed networks for small businesses and homes, Configured and installed network equipment for LAN and WAN (switch, hub, router, cabling), Installed, updated and trouble-shoot Macintosh software and hardware.
Berghoff Catering and Restaurant Group
Supervise bartenders and bars for events at different locations, bartend, serve food and drinks, set up and clear party and bar area.
Casa Juan Diego St. Pius V Parish Youth Center
Helped teaching kids how a computer works, the different operating systems, all the hardware inside a computer that makes it run, how portable digital devices get linked with the different software programs.
Independent Contractor
Worked in shop environment performing mechanical repairs on vehicles, Diagnosed and repaired a variety of vehicles, Buffed and painted vehicles.
Kennedy King College
Assisted students with reading, writing, speaking and translating English.
