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Collection agent with 3 years of customer service and retention experience
Video resume
Collection agent
I'm a kindly person with skills solving problems and a great customer service experience.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, ensuring satisfaction and resolving inquiries.
Communication SkillsIntermediate
Handled client interactions, conveying information clearly during retention, collection, and sales processes.
Financial Account ManagementIntermediate
Managed bank account-related activities and financial transactions for clients.
Problem SolvingIntermediate
Addressed and resolved client issues efficiently in call center operations.
Summary
Experienced call center professional with expertise in retention, collection, and customer service, skilled in managing financial accounts and solving client issues.
Key Achievements
- Gained extensive experience in call center operations including retention, collection, and sales
- Managed banking and financial accounts effectively in communication with clients
- Developed problem-solving and customer service skills in a fast-paced environment
Skills
Customer ServiceCommunication SkillsFinancial Account ManagementProblem Solving
Published on CazVid - Jul 3, 2025