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Acquisitions & Maintenance Coordinator with 3+ years in real estate and client services
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Competencies
Managed multiple stakeholders and schedules for property transactions and client interactions.
Scheduled consultations, follow-ups, and coordinated workflows to ensure timely completion of tasks.
Maintained detailed records and managed project documentation using tools like Podio and WAVV.
Built strong client relationships through effective communication and problem resolution.
Supervised and coached teams to improve procedures, quality assurance, and customer satisfaction.
Education
Languages
Summary
Dedicated professional skilled in property management, client relationships, and team leadership with over 3 years of experience.
Key Achievements
- Coordinated over 70 property transactions across multiple states, managing schedules and documentation.
- Maintained rigorous records and project timelines improving process efficiency using various management tools.
- Supervised and coached support teams to enhance customer interactions and operational procedures.
Experience
Acquisitions & Maintenance Coordinator
Coordinated over 70 property transactions, managing schedules, documentation, and client communication across multiple states., Maintained records and project timelines using tools like Podio, GoHighLevel, SMRTPhone, and WAVV., Oversaw follow-up processes, ensuring tasks moved efficiently from...
Client Services Coordinator
Scheduled solar consultations and conducted client needs assessments via phone and email., Tracked activity and customer interactions through CRM platforms to ensure timely follow-ups.
Team Captain
Worked cross-functionally with remote teams to streamline scheduling and customer onboarding., Supervised a support team, coaching them on procedures, quality assurance, and client interactions.
Client Support Specialist
Managed incoming service requests and scheduled follow-ups for internet and home system installations., Built strong client relationships through reliable communication and hands-on problem resolution., Facilitated smooth transitions between departments to keep projects on track.