Experienced product manager specializing in SaaS solutions with a proven track record of product launches and lifecycle management.
Oversaw the complete lifecycle of multiple SaaS products from conception to post-launch support.
Worked closely with engineering, marketing, and sales teams to align product objectives with business goals.
Applied Agile practices for iterative development and faster delivery of product features.
Conducted market research to inform product strategy and identify growth opportunities.
TELUS INTERNATIONAL
CUSTOMER SERVICE FOR USER OF “ETSY”
OWN BUSINESS
DRAWING AND DESIGNS RELATED TO ARCHITECTURE
OFICINA DE PLANIFICACION MUNICIPAL AGUA BLANCA JUTIAPA
DRAWING AND DESIGNS RELATED TO ARCHITECTURE
ALORICA
PERFORMANCE REPORTS., MONITOR AND GRADE EMAILS AND CALLS., CUSTOMER SERVICE FOR USERS OF WALMAR[link hidden], CUSTOMER SERVICE FOR USER OF WALMART FAMILY MOBILE
ALLIED GLOBAL
ARCHITECT DEGREE
Discover other professionals with similar experience
Utilized analytics to monitor product performance and inform enhancements.
PERFORMANCE REPORTS, MONITOR AND GRADE CALLS, CUSTOMER SERVICE FOR USERS OF TRACFONE NET10 AND SAFELINK.
MUNICIPALIDAD DE AGUA BLANCA, JUTIAPA
MUNICIPALIDAD DE AGUA BLANCA JUTIAPA
