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Accounting Administrator
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Competencies
Demonstrated experience with Financial Accounting.
Demonstrated experience with Reporting.
Demonstrated experience with Bank Reconciliations.
Demonstrated experience with Cashbook Management.
Demonstrated experience with Journal Entries.
Education
Summary
Professional profile
Experience
Accounting Administrator
Manage full accounting cycle including data capture, reconciliations, and financial reporting. Process Supplier invoices and maintain accurate accounting records. Conduct debtor reconciliations and manage collections to optimize cash flow. Process receipting and banking transactions ensuring timely completion. Maintain Cashbook and supporting accounting documentation. Prepare monthly management accounts and financial reports. Ensure compliance with ZIMRA, NSSA, ZTA, Zimdef, SDC and NEC regulatory requirements. Administer payroll processing for all employees. Oversee general administrative functions
Customer Service Officer
Supervised daily branch operations and managed agent network performance across the assigned region. Supported efficient cash management and financial controls. Daily cash balancing and Bank Reconciliations. Cashbook Management. Compliance with internal controls. Drove deposit mobilisation and revenue growth through exceptional customer service and business development strategies.. Led and motivated staff to achieve high performance and maintain morale. Developed and executed retail and commercial business expansion strategies. Resolved customer queries and complaints efficiently. Ensure KYC compliance and maintain updated client records in collaboration with AML onboarding teams. Generated transaction reports and ensured accurate documentation. Maintained branch compliance with audit and regulatory procedures
Manager
Managed branch operations, including staffing, training, and performance management. Drove remittance growth through product promotion of remittance products and BDC growth targets. Made strategic decisions on human resource allocation and management. Conducted fair and timely conflict resolution. Prepared daily operational reports for senior management. Ensured branch compliance with audit and regulatory standards. Analysed and processed financial documents for transaction initiation. Implemented marketing strategies to improve cross-selling and staff development. Reinforced corporate culture emphasizing quality service and teamwork
Customer Service Officer
Processed remittance and BDC transactions with high accuracy. Daily cash balancing and transaction verification. Opened new customer accounts following compliance procedures. Maintained strong customer relationships and handled inquiries. Managed filing systems and documentation
Teller, Administrator, Enquiries Officer
Processed banking transactions and handled cash operations. Cross-sold banking and insurance products to meet sales targets. Resolved customer queries and financial transaction issues. Processed card opening applications and investigated fraud cases. Operated switchboard and handled telephonic inquiries. Prepared payment schedules and managed mail distribution. Maintained document management systems for communications and record. Monitored stationery and office supplies inventory. Scanned and indexed customer files ensuring completeness and compliance. Collaborated with AML onboarding officer on customer due diligence. Processed transfer instructions and initiated funds transfers. Verified transaction instructions to minimize errors. Generated reports for processed transactions
Bank Teller
Processed banking transactions and managed petty cash. Delivered excellent customer service and resolved conflicts. Responded to customer queries regarding financial products. Promoted and sold banking products to meet target. Processed loans and assisted with tax planning. Verified client identity following authentication protocols to minimize risk. Performed back-office duties as required