Demonstrated experience with AutoCAD.
Demonstrated experience with Revit.
Demonstrated experience with SketchUp.
Demonstrated experience with Lumion.
Startek (Comcast Xfinity Campaign)
Delivered advanced support in billing, technical troubleshooting, and account management for U.S.-based customers., Provided real-time interpretation (English–Spanish) to bridge communication between clients and technicians., Resolved an average of 50+ customer inquiries per day, consistently surpassing performance and quality metrics., Collaborated across multiple support functions, demonstrating versatility in technical support, customer care, and sales assistance.
Intouch Call Center
Delivered tailored solutions for smart home devices, internet services, and consumer electronics., Achieved strong customer satisfaction scores by resolving technical and product-related issues., Developed expertise in multichannel customer support (phone, chat, and email).
Movicell
Repaired and configured electronic devices and wireless connectivity solutions., Supported clients in sales, marketing, and after-sales service., Enhanced knowledge of consumer electronics and wireless networks.
Bachelor of Architecture
High School Diploma in Sciences and Letters
Discover other professionals with similar experience
Demonstrated experience with Photoshop.
Comsa International
Managed distribution and packaging of coffee products for export., Coordinated logistics to ensure on-time delivery and product quality control.
