This is my profileContact via CazVidDiego
Customer Service Technician with expertise in electronics and electronics
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and solutions to users facing technical issues.
Electronics and Electricity TroubleshootingBeginner
Assisted in diagnosing and resolving electronics-related problems.
Security AwarenessBeginner
Supported in identifying and addressing phishing attempts and related security concerns.
Communication SkillsIntermediate
Communicated effectively with users to resolve issues and provide friendly support.
Education
Technician in Electricity and Electronics
INSTITUTO TECNICO INDUSTRIAL PASCUAL BRAVO
Completed Nov 2017
Summary
Experienced technician with a focus on customer interaction and electronics troubleshooting.
Key Achievements
- Provided prompt and friendly support to users experiencing issues via reply chats
- Handled phishing attempts and related security issues effectively
- Gained hands-on experience in electronics and customer support roles
Experience
Technician in Electricity and Electronics
WEBHELP
REPLY CHATS FOR USER WITH ISSUES PROVIDING FRIENDLY ANSWERS AND SOLVING ISSUES WITH PHISING ATTEMPTS OR RELATED
Skills
Customer ServiceElectronics and Electricity TroubleshootingSecurity AwarenessCommunication Skills
Published on CazVid - Jul 3, 2025