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Didier
Customer Service Professional with 3+ Years in BPO Industry
Video resume
Dispatcher
I've been working in the BPO industry for more than 3 years , and I've got a lot of experience handling clients from multiple countries. Hence , I have mastered my skills to handle any type of call and providing the best service and experience ever to the customers. nI'm a very detailed oriented person that likes to do everything on time and to the right standard.nI've been in different areas or department in the companies, such as , billing , payment , collection, buying , selling.
Contact
Sincelejo, Sucre, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided high-quality service and support to clients from different countries, ensuring customer satisfaction.
Communication SkillsAdvanced
Handled diverse calls effectively, delivering clear and professional communication to clients and team members.
Multitasking and AdaptabilityIntermediate
Worked across multiple departments including billing, collections, buying, and selling, demonstrating operational flexibility.
Time ManagementAdvanced
Maintained punctuality and standards across tasks, ensuring efficient work within deadlines.
Summary
Dedicated BPO professional with over three years of experience supporting international clients and working across diverse departments.
Key Achievements
- Gained extensive experience handling international clients across multiple countries.
- Supported various departments including billing, payment, collection, buying, and selling.
- Developed strong customer service skills and a detail-oriented approach to work.
Skills
Customer ServiceCommunication SkillsMultitasking and AdaptabilityTime Management
Published on CazVid - Jul 3, 2025