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Customer Service & Sales Agent with 8+ years in client support and administrative roles
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Competencies
Provided customer assistance, managed inquiries, and ensured client satisfaction.
Handled administrative duties including reporting, contract management, and document reception.
Engaged in sales activities, payment arrangements, and collections to support revenue goals.
Managed travel logistics, itinerary planning, and heavy machinery shipments.
Supervised team members and coordinated reporting and client servicing activities.
Education
Languages
Summary
Dedicated customer service and sales professional with over 8 years of experience across the hospitality, credit, and telecommunications sectors. Skilled in administrative processes, team supervision, and client support, with a strong focus on operational efficiency.
Key Achievements
- Managed diverse customer support and sales operations across multiple companies.
- Supervised team activities and handled client files at Veros Credit, ensuring accurate documentation.
- Gained comprehensive experience in administrative processes, reporting, and logistics management.
Experience
Customer service / sales Agent
Customer support, Payment reception, Payment arrangements, Administrative processes
Servicing / supervisor
Client file management, Contracts, Administrative processes, Payment reception, Payments to providers
Freight Broker
Reporting, Team management, Document reception, Administrative processes
Retention/Sales agent
Payments, Reporting, Customer service, Knowledge in electricity services, Sales, Collections