This is my profileContact via CazVidDhairyasheel
Founder
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Competencies
Applied process improvement techniques in multiple roles to streamline operations and reduce errors.
Managed and mentored teams ranging from 25 to 40 employees to enhance productivity and performance.
Built strong vendor and customer relations to support business growth and customer satisfaction.
Led strategic initiatives for business expansion and digital outreach in a startup context.
Implemented quality monitoring, standards adherence, and audit processes across roles.
Education
Languages
Summary
Experienced in startup leadership, process improvement, and team management with a strong background in operations and customer engagement.
Key Achievements
- Founded Favorites of Kothrud, building community engagement and strategic growth
- Automated processes at Wipro, improving efficiency and reducing turnaround time
- Led multiple teams at Wipro, increasing productivity and upskilling staff
Experience
Founder
Established and currently leading a community-driven startup focused on local engagement and business development in Kothrud., Building strong vendor and customer relationships to create a sustainable growth ecosystem., Driving end-to-end operations, digital outreach, and strategic planning for...
Assistant Manager
Implemented process automation, improving operational efficiency by 20% and reducing turnaround time., Managed a team of 30–40 employees, increasing workforce productivity by 25%., Conducted coaching and performance reviews, leading to a 15% improvement in KPIs and customer satisfaction., Ensured...
Team Leader
Led a team of 25+ members, increasing productivity by 22% through training and mentorship., Reduced process errors by 30% with structured performance assessments., Implemented workflow optimization, enhancing efficiency by 15%., Designed employee engagement programs, reducing attrition by 18%.
Quality Analyst
Reduced defects and rework by 25% through quality monitoring and analysis., Applied Six Sigma methodologies, improving process accuracy by 12%., Strengthened compliance adherence by 20% through audits.
Associate Analyst
Improved data accuracy by 98% via structured database management., Enhanced efficiency by 35% in large-scale data processing.
Customer Care Executive
Resolved 95% of customer queries on first interaction, improving customer satisfaction significantly.
Front Desk Manager
Increased operational efficiency by 20%, enhancing customer check-in experience.
Sales Executive
Boosted sales revenue by 30% through effective lead conversion strategies.
Sales Officer
Expanded market reach, contributing to a 15% increase in annual sales.