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Vital Statistics Specialist / Substitute Registrar
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Competencies
Demonstrated experience with Customer Support & Issue Resolution.
Demonstrated experience with Data Entry & Records Management.
Demonstrated experience with Microsoft Office (Word, Excel, Outlook).
Demonstrated experience with Scheduling & System Coordination.
Demonstrated experience with HIPAA Compliance & Confidential Data Handling.
Education
Summary
Vital Statistics Specialist / Substitute Registrar open to new opportunities
Experience
Vital Statistics Specialist / Substitute Registrar
Assist customers in resolving issues related to birth/death records including corrections, documentation requirement and eligibility. Process requests across multiple channels (in-person, online, mail) while maintaining accuracy and turnaround standards. Register, maintain and organize birth / death records in compliance with legal and privacy regulations. Train new staff by providing guidance on procedures and systems. Create reference guides and templates to improve workflow efficiency
Insurance Verification Specialist / Surgical Scheduler
Verified insurance eligibility and resolved discrepancies impacting patient services. Scheduled procedures and coordinated system requirements for appointments. Provided administrative support and maintained accurate documentation
Scheduler / Dental Assistant
Managed scheduling system, appointments, and patient records. Verified insurance and resolved billing-related concerns. Communicated clearly with patients to ensure understanding of services and procedures. Assisted in dental procedures and maintained dental equipment. Supported office operations and maintained accurate data entry
Administrative Assistant (Human Resources)
Responded to inquiries regarding applications, exams, and HR processes. Managed job postings and tracked candidate data using spreadsheets and internal systems. Reviewed employment / exam applications to ensure accurate data processing. Maintained confidential employee records. Supervised exam materials and proctored exams
Vital Statistics Specialist (Office of Vital Statistics)
Processed and verified record requests while ensuring compliance with regulations. Registered, corrected, and managed birth / death records in compliance with state regulations. Provided cross-department support during transition
Information Clerk
Assisted users with navigating employment systems and online resources. Responded to inquiries and scheduled appointments. Provided basic technical guidance (computer access, document processing, system navigation)
Temporary Vital Statistics Specialist
Processed high-volume walkin / telephone requests and maintained accurate records. Handled payments and resolved customer inquiries. Organized documentation and ensured proper recordkeeping
Shift Leader / Keyholder
Supervised store operations and resolved customer issues. Managed cash handling and inventory systems. Trained staff and maintained operational standards