Demonstrated experience with Project Coordination.
Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Workflow Management.
Demonstrated experience with Team Leadership.
Professional profile
Manage visitor flow and crowd control for special exhibitions and galleries, coordinating ticketing, membership verification, timed reservations, and entry procedures.. Communicate daily operational updates, schedule changes, gallery availability, and policies to visitors and internal teams.. Monitor and resolve operational issues in a high-volume environment, coordinating resources and priorities to maintain efficient daily operations.. Adapt quickly to changing schedules, visitor volume, special exhibitions, and cross-functional operational needs.
Manage 100+ daily calls, appointments, online inquiries, provider schedules, and records in a high-volume environment.
Oversee administrative operations and supervise a team of Patient Service Representatives, maintaining 100% accuracy in critical communications and documentation.. Train and support 4+ team members while assisting the Practice Administrator with administrative tasks, workflow improvements, and team performance initiatives.
Supported daily operations and motivated a team of 30+ associates and managers toward performance and conversion goals.. Managed recruitment activities including interviewing, onboarding, orientation, and employee training.