Dayna - Retail Manager with 5+ years of team leadership and sales growth

Panama City, Panamá, Panamaen

Supervised and trained a team of 15 employees, increasing sales by 20% over three years.

Maintained a 95% customer satisfaction rate through effective problem resolution.

Published on CazVid

Summary

Experienced retail supervisor with a strong background in team leadership, sales growth, and inventory control, having managed daily operations and customer relations effectively.

Key Achievements

Managed inventory and coordinated with suppliers to optimize stock levels and ensure operational efficiency.

Skills

Team SupervisionAdvanced

Led and trained retail staff to improve service quality and sales performance.

Sales and Customer ServiceAdvanced

Handled customer interactions, orders, and complaints to enhance customer experience.

Inventory ManagementAdvanced

Managed stock levels, coordinated with suppliers, and optimized inventory operations.

Administrative and Financial ControlIntermediate

Handled cash register operations, financial reporting, and documentation for store management.

Communication and Coordination

Experience

SUB- GERENTE DE TIENDAS

GRUPO SELECTA

1999 - 2024

Supervisión y entrenamiento de un equipo de 15 empleados, logrando un aumento del 20% en ventas en un período de tres años., Resolución efectiva de problemas y quejas, manteniendo un índice de satisfacción del cliente del 95%., Gestión y control del inventario, coordinando con proveedores para...

ASISTENTE DE VENTAS

ROTULOS Y PROPAGANDA

1996 - 1997

Gestión de llamadas y atención presencial a clientes, brindando información clara sobre productos y servicios., Preparación y mantenimiento de archivos de clientes, cotizaciones, órdenes de trabajo y facturas., Apoyo en la elaboración de propuestas y presentaciones, así como en la programación de...