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Sub- Gerente de Tiendas
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Competencies
Led and trained retail staff to improve service quality and sales performance.
Handled customer interactions, orders, and complaints to enhance customer experience.
Managed stock levels, coordinated with suppliers, and optimized inventory operations.
Handled cash register operations, financial reporting, and documentation for store management.
Facilitated interdepartmental communication, organized logistics, and supported team meetings.
Education
Languages
Summary
Experienced retail supervisor with a strong background in team leadership, sales growth, and inventory control, having managed daily operations and customer relations effectively.
Key Achievements
- Supervised and trained a team of 15 employees, increasing sales by 20% over three years.
- Maintained a 95% customer satisfaction rate through effective problem resolution.
- Managed inventory and coordinated with suppliers to optimize stock levels and ensure operational efficiency.
Experience
SUB- GERENTE DE TIENDAS
Supervisión y entrenamiento de un equipo de 15 empleados, logrando un aumento del 20% en ventas en un período de tres años., Resolución efectiva de problemas y quejas, manteniendo un índice de satisfacción del cliente del 95%., Gestión y control del inventario, coordinando con proveedores para...
ASISTENTE DE VENTAS
Gestión de llamadas y atención presencial a clientes, brindando información clara sobre productos y servicios., Preparación y mantenimiento de archivos de clientes, cotizaciones, órdenes de trabajo y facturas., Apoyo en la elaboración de propuestas y presentaciones, así como en la programación de...