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David

Bilingual customer service agent

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San Antonio,Texas,United States
Available on CazVid
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Competencies

ProtoolsIntermediate

Demonstrated experience with Protools.

Logic Pro XIntermediate

Demonstrated experience with Logic Pro X.

FL StudioIntermediate

Demonstrated experience with FL Studio.

Adobe PhotoshopIntermediate

Demonstrated experience with Adobe Photoshop.

Adobe PremiereIntermediate

Demonstrated experience with Adobe Premiere.

Education

Specialty in sound design for video games, movies, radio and animation
Trebas Institute
Completed 2020
Audiovisual Master
Universidad Autónoma de Bucaramanga
Completed 2018
Diploma in sound capture and sound design for Audiovisual media
Universidad Autónoma de Bucaramanga
2017
Diploma in digital sound edition
Coderhouse
2022

Languages

enNative

Experience

Bilingual customer service agent

BPO Global Services
2021 - 2022

Customer retention via chat, offering campaign promotions

Maintenance and cleaning services

École superieur du ballet
2018 - 2019

Carry out maintenance tasks for musical, sports and cultural events, such as cleaning the place, setting up stages, lights, sound and everything related with the event

Chat and voice agent - Customer Service

Accedo Inc.
2019 - 2020

Resolve any questions or requests that the customer may have about the product offered via chat with the greatest kindness possible, Offer packages, terminals and promotions

Customer Service

Grupo Éxito
2017 - 2018

Serve the client with the greatest possible solvency, Resolve any questions you have about the product, Help you choose the best option, Advise you on the insurance and plans that are included with the product, Achieve successful sales so that the company grows

Kitchen assistant - Supermarket employee

Supermarché Metro Bourdon et fils
2019

Serving dishes, Clean before and after the work area, Make the collections, Organize the products on your shelves, Receive commands

Waiter

Cowboys Country bar
2013 - 2014

Clean table, Clean up before and after each night, Serve drinks and meals, Attend to any need that the client may present

Customer service agent - Quality Analyst

Taskus
2023 - 2024

At financial institution assists with inquiries, Resolves issues, Processes transactions, Manages accounts, Promotes products, Ensures compliance, Collects feedback, Monitoring service quality, Assessing performance, Providing feedback, Developing training, Recommending process improvements, Preparing reports, Collaborating with other departments to enhance service delivery

Skills

ProtoolsLogic Pro XFL StudioAdobe PhotoshopAdobe Premiere
Published on CazVid - May 17, 2026
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