Administrative Assistant - Executive and Client Support
Demonstrated experience with Bilingual: English and Spanish (fluent in reading, writing, and verbal communication).
Demonstrated experience with Administrative & Operations Coordination.
Demonstrated experience with Executive & Calendar Management.
Demonstrated experience with Cross-Functional Communication & Workflow Support.
Demonstrated experience with Client Relations.
Professional profile
Served as primary point of contact for Vice President’s client portfolio, managing incoming client communication and escalating issues as needed. Coordinated client relationships through ongoing email communication (primarily Spanish-speaking international clients), ensuring timely responses and professional support. Conducted client and business research to prepare detailed briefing reports for executive decision-making and onboarding review. Managed client onboarding documentation, including creation and maintenance of client files and ensuring accuracy and compliance of records. Translated business and financial documents between English and Spanish to support international client operations and internal review. Supported executive scheduling, meeting coordination, and administrative workflow for Vice President. Managed confidential financial documentation, reports, and client records with a high level of accuracy and discretion
Coordinated high-volume scheduling and patient access operations for outpatient radiology services in a fast-paced clinical environment. Managed end-to-end patient intake including registration, insurance verification, eligibility checks, and documentation in EMR systems. Served as liaison between patients, referring physicians, and clinical staff to ensure efficient scheduling and workflow coordination. Supported prior authorization processes by communicating with insurance providers and clinical teams to reduce delays in care delivery. Handled high-volume inbound and outbound communication for appointment scheduling, patient inquiries, and coordination needs. Provided bilingual English/Spanish support to improve patient communication, understanding of procedures, and service accessibility
Provided real-time interpretation between Spanish-speaking patients and medical providers during consultations and follow-up care. Supported patient intake processes, including history collection and communication of treatment information. Assisted administrative workflows including documentation, scheduling support, and office coordination. Ensured accurate communication between clinical staff and patients to support continuity of care
Supported scheduling, patient intake, data entry, and front-office administrative operations. Coordinated insurance verification, eligibility reviews, and benefits analysis for new and existing patients receiving outpatient wellness and rehabilitation services. Scheduled new patient appointments, created patient records, and communicated insurance coverage, benefit information, and documentation requirements. Maintained patient documentation and administrative records to support efficient office workflow and continuity of care. Assisted Spanish-speaking patients with communication regarding services, documentation, and care coordination
Provided administrative and coordination support to academic department leadership. Managed scheduling, student appointments, meetings, and departmental communications. Assisted with event coordination, documentation management, and general office operations. Supported administrative workflows including filing systems, communications, and exam proctoring
Managed full-time caregiving responsibilities while overseeing complex household scheduling, budgeting, and daily logistics. Maintained strong organizational, multitasking, communication, and problem-solving skills. Prepared for re-entry into the workforce while continuing to strengthen administrative and coordination abilities