Dedicated professional with over 5 years of experience in customer support, data analysis, and administrative roles. Skilled in client communication, document review, and team collaboration using a variety of software tools, committed to enhancing service quality and operational efficiency.
Handled customer inquiries via phone, email, and chat, ensuring effective communication and issue resolution.
Reviewed documents and information to verify accuracy and eligibility, supporting decision-making processes.
Proficient in Word, Excel, PowerPoint, and Google Drive for documentation, reporting, and presentations.
Handled organizational and management tasks in educational and organizational settings.
Parque Zoologico Baradida
Organization and public management.
ANIMARE.Ca
Groundskeeper, custodial crews, cleaning and others.
UE Colegio José Gregorio Bastidas
administrative work.
2b-eCommerce
Atention and assistment on calls, chats and emails.
Puma Roffing (Freelancer)
contact clients to offer services.
Bachiller en Ciencias
Teacher on Sciences Mention Physics
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Contacted potential clients, managed client communication, and supported sales activities.
Ivox Communications
As CSR attended communications via e-mail or calls., As a Data Analyst, review documents and information to approve or deny.
