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Customer Support and Administrative Professional with 8+ years of cross-industry experience
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Competencies
Handled customer inquiries and provided support across e-commerce and financial services sectors.
Created and edited visual content using Adobe Creative Suite for marketing campaigns.
Fluent in English, Spanish, and Japanese, facilitating diverse client and partner interactions.
Managed student registration processes and campus relations at UTH-RELATIONSHIP MARKETING.
Managed and coordinated social media campaigns to promote company activities and engagement.
Education
Languages
Summary
Dynamic professional with experience in customer support, administrative roles, and creative content development across various industries.
Key Achievements
- Registered students and managed multiple UTH campuses globally, supporting international education operations
- Provided customer support for Walmart online orders and auto finance payment services, ensuring customer satisfaction
- Created marketing content, managed social media, and designed campaigns for MAEX BLVD, enhancing brand visibility
Experience
Administrative personnel agent
Responsible for registering students and persuading them to continue their studies., Managing UTH campuses around the world.
Customer Support Agent-SME
Customer support for the Walmart campaign, working with online orders.
Customer Service Representative
Customer service representative for the Lobel Financial campaign, which offers payment and promise-to-pay services for an auto finance company.
Marketing Assistant-Graphic Designer
Responsible for creating content, editing photos and videos, managing social media, and managing campaigns for the company MAEX.