Marvin - Customer Service Agent with versatile communication skills

El Progreso, Yoro Department, Hondurasen

Gained experience in email communication at 24-7Intouch/lululemon

Engaged customers via phone calls at Zero Variance and Coral Bay/leads mogul

Published on CazVid

Summary

Experienced in email and phone-based communication, focused on delivering clear and helpful assistance.

Email CommunicationBeginner

Assisted customers and colleagues through email correspondence.

Telephone Customer ServiceBeginner

Made outbound calls to address customer inquiries and provide information.

Interpersonal SkillsBeginner

Communicated effectively with clients regarding product and service details.

Product KnowledgeBeginner

Understood and relayed information about insurance benefits and retail products.

24-7Intouch/lululemon

sending emails.

Zero Variance

calling by phone.

Coral Bay/leads mogul

calling by phone about insurance benefits.

High school diploma

Completed 2017

Basic electricity diploma

2022