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Daniel
Collections Specialist
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Competencies
Experiencia demostrada en Customer Service.
Experiencia demostrada en Collections & Account Resolution.
Experiencia demostrada en Payment Negotiation.
Experiencia demostrada en Account Management.
Experiencia demostrada en Computer Literate.
Education
Languages
Summary
Collections Specialist buscando nuevas oportunidades
Experience
Collections Specialist
Perform collections activities for multiple financial products including credit cards, personal loans, auto loans, and other consumer lending products.. Contact members regarding delinquent accounts and negotiate payment arrangements.. Review account status and provide solutions such as payment plans, extensions, and account assistance options when applicable.. Handle high-volume inbound and outbound calls while maintaining compliance and quality standards.. Deliver exceptional customer service while balancing member needs and company objectives.
Consumer Collector
Collected delinquent personal loans, auto loans, leasing accounts, and credit cards.. Educated customers on payment options and account resolution alternatives.. Maintained collection performance goals while providing professional customer service.. Managed sensitive customer information and account documentation.
Receiving Staff
Processed incoming packages and coordinated deliveries to residents.. Answered resident inquiries and managed incoming calls.. Maintained accurate records and organized package distribution.
Porter / Janitorial
Performed maintenance duties and ensured a clean, safe environment.. Assisted customers and staff as needed.
Valet Driver
Safely parked and retrieved customer vehicles.. Provided excellent customer service in a fast-paced environment.