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Daniel

Customer Service Representative with expertise in collection processes

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Panamá, Panamá, Panama
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Competencies

Customer ServiceIntermedio

Focused on building rapport and maintaining positive client relationships.

Collection ProcessIntermedio

Managed collection procedures at Iqor Panama to support financial operations.

Microsoft Office 365Intermedio

Utilized in daily tasks for documentation, reporting, and communication.

Adobe Photoshop CC2019Intermedio

Performed graphic editing tasks as part of multi-software skill set.

Adobe Illustrator CC2019Intermedio

Used for creating vector graphics in professional projects.

Education

Lic.
Universidad de Panama
Bachelor
Esc. Profesional Isabel Herrera Obaldía
Effective Listening
Linkedin Learning
English Course
Dell Panama
Social Media and Community (Smac) Professional Certified
Dell Panama

Languages

Spanish
English

Summary

Experienced in collection processes with a strong focus on rapport building and software proficiency.

Key Achievements

  • Handled collection process at Iqor Panama, enhancing operational efficiency.
  • Built rapport with clients, improving customer satisfaction and loyalty.
  • Proficient in multiple software tools including Microsoft Office 365 and Adobe Creative Suite.

Experience

Customer Service Representative

Iqor Panama
Nov 2023

Collection Process

Skills

Customer ServiceCollection ProcessMicrosoft Office 365Adobe Photoshop CC2019Adobe Illustrator CC2019
Published on CazVid - May 17, 2026
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