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Customer Service Representative
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Competencies
Proficient in Native Spanish proficiency for language skills tasks
Proficient in Advanced English proficiency (C2 level) for language skills tasks
Proficient in Basic computer skills (office tools, typing, online platforms) for computer skills tasks
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
COSTUMER SERVICE ASSISTANT
Attended customers and helped them choose fashion products. Answered their questions about items ordered online. Provided updates on the status and delivery progress of their purchases. Assisted with preparing and sending shipments to different locations. Offered friendly, clear, and effective service in both Spanish and English.
COSTUMER SUPPORT ASSISTANT
Coordinated special orders during festive seasons. Organized and managed requests based on order type, customer specifications, and product qualities. Labeled and classified a wide variety of baked goods according to their category and order details, ensuring accuracy, organization, and timely preparation.