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Danajia
Medical Assistant
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Competencies
Demonstrated experience with Patient Care Coordination.
Demonstrated experience with Medication Reconciliation.
Demonstrated experience with Geriatric Care.
Demonstrated experience with Insurance Pre-Authorization & Referrals.
Demonstrated experience with Benefit Verification.
Education
Languages
Summary
Medical Assistant open to new opportunities
Experience
Medical Assistant
Obtain and document patient histories, medications, vital signs, and other clinical information in the EHR.. Prepare examination rooms and support providers during geriatric visits and procedures, reporting abnormal findings.. Complete medication reconciliation and provide patients and caregivers with clear treatment and follow-up instructions.. Coordinate referrals, lab orders, diagnostic testing, and follow-up care while maintaining HIPAA-compliant records.
Lead Certified Medical Assistant
Triaged patient calls and inquiries, prioritizing care needs and directing time-sensitive requests to the appropriate provider.. Conducted pre-authorizations and insurance referrals, ensuring compliance with third-party insurer requirements and benefit verification standards.. Documented patient histories, vital signs, lab results, diagnostic imaging, and treatment plans accurately within the EHR system.. Explained treatment procedures, medication instructions, and physician orders clearly to patients and their families.. Coordinated follow-up appointments and specialist referrals to support continuity of care.. Processed lab orders, tracked pending referrals and procedures, and entered results into patient charts.. Maintained strict patient confidentiality in compliance with HIPAA regulations.. Authorized prescription refills and relayed accurate medication information to pharmacies.. Assisted physicians during patient examinations and procedures, including injections and suture removal.. Prepared examination rooms and managed supply inventory to support efficient patient flow.
Lead Medical Scribe
Documented detailed patient histories, physical exams, lab results, diagnostic imaging studies, treatments, and medications in the EHR system accurately and efficiently.
Shift Lead / Assistant Manager
Supervised daily store operations, ensuring cleanliness, product quality, and adherence to company standards.. Trained and mentored new team members, improving workflow efficiency and customer service performance.. Managed cash handling, register balancing, and nightly deposits with accuracy and accountability.
Retail Sales Associate
Delivered friendly, knowledgeable customer service and resolved complaints and inquiries with a positive attitude.. Built product knowledge across multiple lines to advise customers on features, pricing, warranties, and availability.. Computed sales prices and totals, and processed cash and credit payments accurately.. Applied problem-solving techniques to resolve difficult transactions and returns.