Experienced healthcare professional specializing in patient intake, eligibility verification, and team leadership in healthcare environments.
Designed and managed patient intake processes across multiple healthcare organizations.
Supervised personnel, managed workflows, and coordinated team efforts in healthcare settings.
Fluent in English and Spanish, facilitating effective communication with diverse patient populations.
Handled patient data in practice management systems like Practice Fusion, Zoho, and HHA Exchange.
Murrieta Primary Care Clinic
Managed a high volume of phone calls concerning patients and company, Entered patient demographics, and created appointments into practice fusion used booking system, Set up and confirm doctors’ appointments for patients, Instructed patients to perform certain tasks before being seen, Verified...
Z Best Home Care Agency
Responsible for the intake process of all new MLTC cases, Completed initial referral paperwork medicaid eligibility verification and referral patient files, Coordinate evaluation appointment between the state of New York and patients, Evaluated cases to refer to appropriate MLTC Insurance company,...
The Avondale Care Group
Full home care case enrollment process, Management of the intake department personnel and processes, Development of Intake workflows for most efficiency, Review all new incoming cases and assign to appropriate intake coordinator, Enter all cases into Zoho and confirm all demographic information,...
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Verified insurance, Medicaid, and MLTC eligibility, and coordinated authorization documentation.
