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Daihana

Customer Service Representative

Contact

Dominican Republic, Dominican Republic
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Live Chat Support

Experiencia demostrada en Live Chat Support.

Phone Support

Experiencia demostrada en Phone Support.

Problem Solving

Experiencia demostrada en Problem Solving.

Communication Skills

Experiencia demostrada en Communication Skills.

Organization & Time Management

Experiencia demostrada en Organization & Time Management.

Education

Bachelor’s Degree, Marketing
Universidad Tecnológica de Santiago (UTESA)
2026 - Presente

Languages

SpanishNativo
EnglishIntermediate-Advanced

Summary

Customer Service Representative buscando nuevas oportunidades

Experience

Customer Service Chat Support Representative

Alorica — Verizon
Ene 2026 - Presente

Provide customer service and support through live chat in English.. Assist customers with questions, account-related concerns, and service issues.. Communicate clearly and professionally while handling multiple conversations and tasks.. Use computer systems and online tools to document information and provide accurate solutions.

Customer Service Calls Representative

Intelcia -Optimum
Ene 2023 - Ene 2024

Assisted customers by providing information and resolving their questions and concerns.. Communicated with customers professionally in a fast-paced environment.. Followed company procedures while maintaining good customer service.. Developed strong communication, problem-solving, and multitasking skills.

Server

Zorba’s Pelican Lake Restaurant
Ene 2023 - Presente

Provided friendly and professional service to customers in a busy restaurant environment.. Took customer orders, answered questions, and helped ensure a positive dining experience.. Worked as part of a team while managing multiple tasks during busy shifts.

Cashier & Kitchen Assistant

Kings Dominion
Ene 2024 - Presente

Assisted customers with purchases and handled transactions accurately.. Provided friendly customer service in a fast-paced environment.. Assisted with basic food preparation and maintained an organized work area.. Worked as part of a team to provide efficient service.

Skills

Live Chat SupportPhone SupportProblem SolvingCommunication SkillsOrganization & Time Management
Published on CazVid - Sep 1, 2026
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