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Administrative Assistant
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Competencies
Demonstrated experience with Recruitment Planning.
Demonstrated experience with HRIS Administration (SAP HR, BambooHR).
Demonstrated experience with Onboarding & Offboarding Programs.
Demonstrated experience with Employee Relations & Workplace Conflict Resolution.
Demonstrated experience with HR Policies & Documentation Development.
Education
Summary
Administrative Assistant open to new opportunities
Experience
HR / IT Support Administrator (Remote – EST/MST/PST)
Oversaw the full-cycle recruitment process: job postings, shortlisting, conducting interviews, and coordinating final placements for roles in operations, tech, and admin.. Designed job descriptions and competency profiles in collaboration with hiring teams based on role requirements.. Ensured contract drafting was legally compliant and aligned with internal policies, covering consultants and full-time staff.. Managed employee onboarding programs, including welcome briefings, policy walkthroughs, and system access setups.. Administered and updated employee records in HRIS platforms, tracking contracts, benefits, and compliance milestones.. Delivered compliance reporting and conducted monthly audits on personnel files and HR data integrity.. Provided HR support for internal conflict resolution and grievance handling, escalating sensitive issues appropriately.. Maintained remote team communication schedules, handling calendars, meeting logistics, and feedback systems.
Administrative / IT Officer
Spearheaded end-to-end recruitment for teaching and non-teaching roles, including job advertisement, shortlisting, conducting interviews, and preparing offer letters.. Developed job descriptions and role profiles in consultation with the school’s leadership to ensure clarity of expectations and alignment with academic goals.. Designed and executed comprehensive onboarding programs, introducing new hires to school policies, code of conduct, reporting lines, and workflow systems.. Managed payroll processing for 40+ staff, ensuring accurate calculations of SSNIT, PAYE, and Tier 1 & 2 contributions with 100% on-time submissions.. Maintained and updated confidential personnel files, tracking leave records, certifications, disciplinary actions, and contract renewal dates.. Coordinated performance review cycles by scheduling evaluations, preparing appraisal forms, and compiling feedback for management decisions.. Drafted and enforced HR policies on workplace conduct, attendance, and performance expectations, leading to improved staff compliance and discipline.. Supported management in handling staff grievances and workplace disputes, resolving issues diplomatically to maintain team cohesion.. Managed procurement and inventory of IT equipment, ensuring all administrative and teaching staff had functional tools for work.. Oversaw IT systems administration, including computer network troubleshooting, software updates, and user support for teachers and admin staff.. Prepared official correspondence, memos, circulars, and reports for internal and external communication.. Assisted in organizing school events, training workshops, and academic ceremonies, ensuring logistical readiness and smooth execution.. Collaborated with the headteacher and board to identify HR and IT process improvements, resulting in reduced admin processing times by 25%.
Administrative / IT Officer
Provided administrative and IT support to a private security firm managing corporate, residential, and event security operations.. Assisted HR in recruiting, screening, and onboarding security personnel, ensuring compliance with company standards and Ghanaian labor laws.. Maintained an updated security personnel database, including deployment schedules, certifications, and license renewals.. Coordinated staff deployment logistics, ensuring optimal allocation of guards to client sites.. Monitored contract timelines for security service agreements, ensuring 100% timely renewals or terminations.. Managed attendance and shift rosters for 50+ security staff, ensuring accurate payroll processing.. Oversaw CCTV and IT systems maintenance, troubleshooting hardware/software issues to minimize downtime.. Streamlined document filing systems for operational reports, client contracts, and security incident logs.. Supported management with preparing incident reports, performance reviews, and compliance documentation for clients and regulatory bodies.
Administrative Assistant (National Service)
Assisted in recruitment and onboarding of teaching and non-teaching staff, maintaining compliance with Ghana Education Service requirements.. Managed and updated personnel files for over 80 staff, including contracts, leave records, and certifications.. Coordinated staff training schedules, orientation sessions, and internal policy briefings.. Provided administrative support for student affairs, including maintaining student records, compiling academic reports, and updating attendance registers.. Assisted in organizing school events, examinations, and extracurricular activities, ensuring logistical readiness.. Acted as a liaison between students and the administration for academic and welfare-related concerns.. Supported disciplinary procedures by documenting student incidents and maintaining confidential case files.. Prepared official correspondence, internal memos, and announcements for staff and students.