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Cristian

Healthcare Advocate

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceIntermediate

Handled customer inquiries, support requests, and advisement across healthcare and retail sectors.

Bilingual CommunicationIntermediate

Provided bilingual support in English and another language, enhancing service accessibility and client satisfaction.

Logistics CoordinationIntermediate

Managed transportation logistics and scheduling for diverse operational needs.

Healthcare SupportIntermediate

Supported healthcare members and patients through advocacy, guidance, and customer service in healthcare settings.

Workplace AdaptabilityAdvanced

Adapted to roles in healthcare, logistics, and retail, demonstrating versatility and willingness to learn.

Education

Press Technician
SENA
Academic Bachelor
El Educational Center Saltpetre
Virtual Chair of Business Thinking
SENA
Management of Internet and Email Tools
SENA
Elementary English
SENA

Languages

SpanishBilingual
EnglishElementary

Summary

Experienced in healthcare advocacy, customer support, and logistics coordination. Skilled in bilingual communication and adaptable to various operational roles.

Key Achievements

  • Served as Healthcare Advocate at OPTUM and Humana, providing patient support and navigating healthcare protocols.
  • Coordinated logistics and managed customer engagements across multiple roles including EFW and TELEPERFORMANCE.
  • Gained diverse experience in customer service, bilingual advising, and transportation, demonstrating adaptability across sectors.

Experience

Healthcare Advocate

OPTUM (UnitedHealthcare)

Logistic Coordinator

EFW

Bilingual Advisor (Walmart, Southwest Vacation)

TELEPERFORMANCE

Customer Service Representative (United Healthcare)

CONCENTRIX

General Staff Driver

MOTION FILMS

Healthcare Advocate (Humana)

SUTHERLAND GLOBAL

Skills

Customer ServiceBilingual CommunicationLogistics CoordinationHealthcare SupportWorkplace Adaptability
Published on CazVid - May 17, 2026
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