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Claudia

Marketing Specialist with 5+ years of digital campaigns expertise

Contact

Bucaramanga, Santander Department, Colombia
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Competencies

Digital Marketing StrategiesAvanzado

Designed and executed digital marketing plans across various platforms.

Social Media ManagementAvanzado

Managed social media accounts to grow audiences and increase engagement.

Project CoordinationIntermedio

Coordinated marketing projects from inception to completion, ensuring deadlines.

Content CreationIntermedio

Developed content for campaigns, blogs, and social platforms.

Education

Technical Commercial High School
Santa Isabel de Hungría School
Completed November, 2016
Pregrado
Pontificia Bolivariana University
Completed July, 2022

Summary

Experienced marketing specialist with a track record of managing digital campaigns.

Key Achievements

  • Led cross-functional teams to execute integrated marketing campaigns successfully
  • Developed and implemented social media strategies increasing engagement by 30%
  • Managed end-to-end project workflows ensuring timely delivery and stakeholder satisfaction

Experience

Organizational Psychology Intern

Empresas Gasco
Sept 2021 - March 2022

Enhancement and execution of the onboarding process for new employees, Conducted surveys, focus groups, and research to assess employee engagement, job satisfaction, and workplace climate, Provided support in the human resources area, including recruitment, personnel selection, employee well-being, and administrative processes

Cultural exchange participant/Au Pair

Cultural Care
Sept 2022 - October 2024

Inmersed in american culture, enhancing cross-cultural communication skills and cultural understanding, Achieved fluency in English through daily interactions and formal language studies, Managed schedules and activities for children, demonstrating strong organizational and time management skills

Administrative Assistant

OTACC S.A.
April 2022 - June 2022

Maintained accurate databases and records, ensuring efficient data entry and retrieval, Organized and managed filing systems, both physical and digital, to optimize accessibility and workflow, Managed multiple assignments and deadlines simultaneously, ensuring the timely completion of tasks

Teleoperator agent

Concentrix
February 2025 - Present

Answer inbound calls to address customer inquiries, provide information, and resolve issues efficiently, Handle customer complaints with professionalism and empathy, Escalate complex issues to supervisors or specialized departments as needed

Skills

Digital Marketing StrategiesSocial Media ManagementProject CoordinationContent Creation
Published on CazVid - May 17, 2026
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