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Clarisyl

Administrative Assistant with 5 years in contact center and client relations

Video resume

Administrative Assistant
I have a strong organizational and time management skills, ability to work independently and as part of a team, detail-oriented and able to handle multiple tasks simultaneously and I also have an experience in reporting to high level clients. I am familiar with Canva, CAPCUT, Ring Central, Zendesk, Google workspace, Excel, Microsoft Office, Calendar Management and Email management. I joined the training for Handling Objections, Tom and Mike Ferry Scripts and Circle prospecting.

Contact

Asia, Kanlurang Kabisayaan, Pilipinas
Open to remote
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Competencies

Customer ServiceExpert

Extensively handled customer inquiries, providing solutions and support.

Team LeadershipIntermediate

Led team activities and managed client reports, improving communication and client rapport.

Reporting & Client RelationsAdvanced

Prepared and delivered daily updates and reports to high-level clients.

Organizational SkillsAdvanced

Utilized strong organizational and time management skills to handle multiple tasks efficiently.

Technical FamiliarityIntermediate

Familiar with tools like Canva, CAPCUT, Ring Central, Zendesk, Google Workspace, Excel, and MS Office.

Summary

Experienced contact center professional with 5 years in customer service, team leading, and client reporting. Skilled in handling high-level client communications and proficient with various digital tools.

Key Achievements

  • Handled customer inquiries and concerns, demonstrating strong communication skills over a 5-year period.
  • Promoted from customer service agent to team leader, gaining leadership and reporting experience.
  • Provided high-level clients with updates and reports daily, maintaining positive client relations.

Skills

Customer ServiceTeam LeadershipReporting & Client RelationsOrganizational SkillsTechnical Familiarity
Published on CazVid - Jul 3, 2025
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