This is my profileContact via CazVid
Cindy
Customer Service & Bilingual Call Center Specialist with 14 years of experience
Video resume
Customer service
I utilize all the knowledge acquired throughout my experiences, offeringrnmy abilities and skills in a more objective way, with professionalism,rnresponsibility and initiative to improve my attitude when I providerncustomer service, always looking forward for the company and myrnpersonal goals.rnQUALIFICATIONS:rn● Bilingual Spanish 100% and English 95%.rn● Great sense of urgency.rn● Very strict with myself when it comes to work.rn● Good organizational skills.rn● Amazing customer service skills.r
Contact
Juarez, Chihuahua, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided professional and responsible customer support across various projects and industries.
Bilingual CommunicationAdvanced
Delivered effective communication in both Spanish and English within diverse customer interactions.
Sales & Cold CallingIntermediate
Conducted outbound sales, cold calling, and client retention initiatives effectively.
Organizational SkillsIntermediate
Demonstrated strong organizational abilities in managing multiple projects and customer data.
Summary
Experienced bilingual call center specialist with 14 years in diverse roles, including sales, collections, and technical support, serving notable companies.
Key Achievements
- Gained extensive call center experience across multiple departments including sales, collections, customer service, and technical support.
- Worked for well-known companies such as HP, Dish Network, SunTrust Bank, Fifth Third Bank, and House Call Pro.
- Achieved near-fluent proficiency in English (95%) and full proficiency in Spanish (100%).
Skills
Customer ServiceBilingual CommunicationSales & Cold CallingOrganizational Skills
Published on CazVid - Jul 3, 2025