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Cierra

Correctional Sergeant

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Philadelphia, Pennsylvania, United States
Available on CazVid
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Competencies

Microsoft Office (Word, Excel, PowerPoint)

Demonstrated experience with Microsoft Office (Word, Excel, PowerPoint).

Excellent written and verbal communication

Demonstrated experience with Excellent written and verbal communication.

Leadership & team coordination

Demonstrated experience with Leadership & team coordination.

Fast learner with professional discipline

Demonstrated experience with Fast learner with professional discipline.

Customer service skills

Demonstrated experience with Customer service skills.

Education

Associate’s Degree, Criminal Justice
Kaplan Career Institute
2012 - 2014

Summary

Correctional Sergeant open to new opportunities

Experience

Correctional Sergeant

City of Philadelphia Prison Department
Feb 2015 - Sep 2025

Supervised correctional staff and ensured compliance with facility policies and procedures. Oversaw inmate movement, housing operations, and daily security protocols. Conducted inspections, incident reviews, and prepared detailed written reports. Trained and mentored new officers to maintain safety and operational standards. Utilized different computer systems for inmate management and documentation (IJMS, Lock and Track, ATIMS). Responded to emergencies and coordinated team actions during critical incidents

Customer Service Repetitive

Planet Fitness
Jan 2026 - Present

Provide professional customer service and resolve issues with current and prospective members accounts.. Process sales and purchases through the POS System. Inventory in-stock items and merchandise. Execute facility opening and closing operations. Service and maintain all machinery to guarantee proper function and sanitation. Coordinate and schedule personalized one-one fitness training sessions for clients weekly.

National Guard
Nov 2025 - Present

Field of Specialty: Aviation Operations

Skills

Microsoft Office (Word, Excel, PowerPoint)Excellent written and verbal communicationLeadership & team coordinationFast learner with professional disciplineCustomer service skills
Published on CazVid - Oct 18, 2026
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