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Christian
Business Owner with 10+ years in Retail & Customer Service
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Competencies
Applied to secure deals, grow customer base, and foster client relationships in hardware retail.
Implemented strategies to expand business reach and enhance operational success at a hardware shop.
Managed day-to-day activities including finance, HR, marketing, and customer service.
Conducted budget planning, financial analysis, and negotiated profitable deals to sustain business growth.
Provided guidance and mentorship to team members to improve operational efficiency.
Education
Languages
Summary
Experienced owner/operator with a strong background in retail, sales negotiation, business development, and operations management. Skilled in building customer loyalty, negotiating deals, and leading teams to sustain business growth.
Key Achievements
- Managed daily operations at EL ELECTRICO HARDWARE SHOP, overseeing finance, HR, marketing, and customer relations.
- Developed a consistent customer base and maintained a steady delivery pipeline, fostering business growth.
- Negotiated profitable deals that contributed to ongoing business expansion and customer satisfaction.
Experience
OWNER/OPERATOR
MANAGED DAY-TO-DAY BUSINESS OPERATIONS INCLUDING FINANCE, HR, AND MARKETING., DEVELOPED A STRONG CUSTOMER BASE AND ESTABLISHED A STEADY PIPELINE OF DELIVERIES., NEGOTIATED PROFITABLE DEALS, ENSURING CONTINUOUS BUSINESS GROWTH., PROVIDED OUTSTANDING CUSTOMER SERVICE, HANDLING COMPLAINTS AND FEEDBACK...