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Christian

Billing Coordinator at The Auctus Group

Contact

Managua, Managua Department, Nicaragua
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Competencies

Billing & Claims ManagementAdvanced

Expertise in managing medical billing, claims processing, and denials resolution to optimize revenue cycle.

Legal Research & DocumentationIntermediate

Proficient in legal research, case document preparation, and client support within legal environments.

Sales & Customer ServiceIntermediate

Skilled in sales techniques, client upselling, and maintaining high-quality customer interactions.

Communication & ResearchAdvanced

Strong communication skills complemented by attention to detail and thorough research capabilities.

Education

High School
Notre Dame School
Completed 2007
Marketing
UAM University
Completed 2009
Digital Marketing & Social Media
UNI
2023

Languages

SpanishNative
EnglishAdvance

Summary

Experienced in medical billing, legal assistance, and sales with a proven ability to improve processes, support clients, and ensure accuracy. Skilled in communication, research, and quality assurance across diverse roles.

Key Achievements

  • Managed billing and claims processing for three clinics, ensuring timely submissions and adjustments.
  • Researched and resolved denials, improving claim acceptance rates.
  • Handled CPT coding and claim resubmissions, reducing errors and delays.
  • Streamlined billing workflows, enhancing efficiency and productivity.

Experience

Billing Coordinator

The Auctus Group
Nov 2024 - Aug 2025

Follow up on open claims/research denials., Manage bills/invoices for 3 clinics., Process adjustments for uncollectible accounts., Handled CPT codes, resubmit with claims as needed., Meet defined productivity and accuracy standards., Knowledge of medical insurance plans, billing guidelines and appeals processes.

Legal Assistant

Krause and Kinsman Law Firm
Oct 2021 - Oct 2024

Perform legal research/ Set documents for cases., Gather all potential case information., Assist Plaintiff with case status, updates and provide legal advice., Follow up clients’ requests such as loans, medical records, legal forms., Maintain constant communication with paralegals for escalations.

Sales representative/Sales Coach Verifier/QA

Convergys
Dec 2014 - Feb 2017

Sales for new and existing customers/ upsell products., Monitors and evaluates the quality of the verification part of the call., Monitors and evaluates the quality of the verification part of the call done by the agent following the verification process standardize by the department., Produce excel report for sales disposition tracking purposes., Enters/Encodes specific data needed., Provided specific action – both positive and corrective disposition of the sale., Conduct verification talks to Operations Teams for coaching/clarification purposes.

Technical Support Representative

Concentrix Nicaragua
Mar 2017 - Jun 2020

Skills

Billing & Claims ManagementLegal Research & DocumentationSales & Customer ServiceCommunication & Research
Published on CazVid - Jun 2, 2026
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