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Chávez
Ingeniera en IA
Contact
Competencies
Experiencia demostrada en Presencial.
Experiencia demostrada en Telefónica.
Experiencia demostrada en En línea.
Experiencia demostrada en Gestión de agenda.
Experiencia demostrada en Coordinación de tareas.
Education
Languages
Summary
Ingeniera en IA buscando nuevas oportunidades
Experience
Ingeniera en IA
Comunicación constante con el equipo y coordinación de tareas mediante herramientas digitales (Notion, Google Workspace).. Redacción de documentación técnica y reportes de avance.. Organización de flujos de trabajo y seguimiento de actividades bajo metodología Scrum.
Atención a Clientes — Call Center
Atención y seguimiento a clientes vía telefónica y canales en línea.. Registro y gestión de información de clientes.. Resolución de dudas, quejas y solicitudes con amabilidad y eficiencia.
Apoyo Operativo en Eventos
Atención al público en eventos masivos, orientación y resolución de dudas en sitio.. Coordinación con equipos de trabajo bajo entornos de alta demanda.. Manejo de información confidencial y atención personalizada.
AI Engineer
Maintained and improved an existing OTT streaming platform built with React and TypeScript; developed carousel components, built a landing page from a provided design, and implemented frontend access control logic to differentiate free and subscribed users.. Developed and configured the Android application for the streaming platform, generating production APK builds and integrating Firebase Cloud Messaging (FCM) for push notifications.. Built a Python automation pipeline connected to Google Sheets for weekly broadcast schedule generation and data processing.. Contributed to the development of an AI-powered chatbot using FastAPI, PostgreSQL with pgvector, and HuggingFace embedding models for semantic search; areas of involvement included HuggingFace integration, frontend, testing, and partial backend development.. Worked with third-party platforms and APIs including JW Player and Cleeng, debugging endpoint errors and modifying server configuration files (.htaccess) to resolve integration issues.. Implemented web analytics and tracking using Google Analytics and Microsoft Clarity; deployed services on Google Cloud Run.. Managed repositories on GitHub, wrote technical documentation, and collaborated in a multidisciplinary team using Scrum methodology with sprint-based planning.. Contributed to the development of an automated audiobook generation pipeline using Python, LLMs, Coqui XTTS v2, and pydub; the system detects narrative style and characters, automatically assigns voices based on LLM-inferred vocal traits, and mixes audio with background music — eliminating the need for external voice actors. Deployed to production.