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Competencies
Demonstrated experience with Database Management (DHIS2, SmartCare).
Demonstrated experience with Microsoft Excel (VLOOKUP, Pivot Tables).
Demonstrated experience with Microsoft Office Suite.
Demonstrated experience with CRM Software.
Demonstrated experience with Cloud-based Collaboration Tools (Slack, Zoom, Trello).
Education
Languages
Summary
Professional profile
Experience
Drafts Specialist
Navigated high volumes of loan requests with frequent missing client documents that risked deadline breaches. Responsible for tracking requests, identifying gaps via digital reports, and retrieving documents under strict deadlines. Systematically monitored digital reports, flagged missing documents, and proactively engaged clients for retrieval while prioritizing workload
Project Coordinator
Multiple team-based projects suffered from inconsistent milestone achievement due to vague scoping and unreliable scheduling/cost estimates. Tasked with owning project scope delivery and building accurate schedules and cost projections. Orchestrated end-to-end scope delivery, developed detailed schedules with defined milestones, and produced precise cost estimates while coordinating across project teams.
Accounts Clerk
A high volume of invoices and transactions required precise general ledger entry, with over 500 monthly account balances experiencing recurring payment discrepancies that jeopardized financial integrity. Tasked with maintaining accurate data entry and resolving discrepancies across all accounts. Executed precise data entry of invoices and account transactions into the general ledger, systematically reconciled 500+ monthly balances, investigated discrepancy root causes, and applied corrective adjustments