This is my profileContact via CazVid
Cesar
Call Center Agent with Basic Customer Service Skills
Video resume
Call center Agent
I can learn scripts easily to communicate to costumers and understand their requirements I have knowledge of the roll because I know how to deal with angry costumer and I'll be a good solve problems in the campaign. I would like become the best close seller and make a lot of deals with costumers. I don't have experience but I have knowledge in this roll as a call centern
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer CommunicationIntermediate
Applied communication skills to engage with customers and understand their requirements.
Conflict ResolutionBeginner
Handled angry customers and attempted to solve their problems effectively.
Script AdaptabilityIntermediate
Learned and adapted to call scripts to enhance communication efficiency.
Product KnowledgeBeginner
Developed basic understanding of call center roles and campaign requirements.
Summary
Eager to develop customer service and sales skills within a call center environment.
Key Achievements
- Learned scripts quickly to communicate effectively with customers
- Demonstrated ability to handle angry customers and resolve issues
- Gained foundational knowledge of call center operations and customer interactions
Skills
Customer CommunicationConflict ResolutionScript AdaptabilityProduct Knowledge
Published on CazVid - Jul 3, 2025