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Lashmy
Marketing professional with diverse call center & technical support experience
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Competencies
Delivered technical support and customer service, assisting clients with internet, billing, and order tracking inquiries.
Supported customers with data services and home internet issues, guiding them through troubleshooting procedures.
Handled multiple tasks involving order tracking and customer inquiries, ensuring timely resolution and satisfaction.
Proficient in Word, Excel, and PowerPoint for documentation, reporting, and presentations within work environments.
Demonstrated strong collaboration and flexibility in fast-paced call center settings, adapting quickly to new challenges.
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Summary
Lashmi Vega is an extroverted professional with extensive experience in customer service and technical support within call centers. Skilled in troubleshooting, communication, and project management, she adapts quickly to diverse roles and environments, striving to deliver exceptional client...
Key Achievements
- Gained extensive experience in tech support, handling customer inquiries on data services and home internet assistance.
- Provided customer service in billing and order tracking, demonstrating strong troubleshooting and communication skills.
- Developed adaptability and teamwork abilities through diverse roles in call center environments, contributing to efficient customer support.